Category Archives: Business Writing

Mind Your Real Business

Battle of the Wills.  It isn’t for the faint of heart, and it appears  one of my dogs believes neither he nor I are faint of heart, at least as to relieving.  Seriously, is there a law that correlates the … Continue reading

Posted in Business Writing, Employee Relations, Leadership and Management | Leave a comment

Are Form Letters Good Form?

Months ago I had a bad experience when I patronized an organization for the first (and definitely last) time.  I saw my experience as a risk to the health and safety of future patrons who may encounter the same thing, … Continue reading

Posted in Business Writing, Customer Service | Tagged , , | Leave a comment