Category Archives: Sales

The Magic Round Tuit

Posted on February 22, 2012 by Joyce

It’s not a bird or a plane, but it’s better than a speeding bullet.  It’s the round tuit.  You know, the one you never got that, had you had one, would have helped you do something.  And while they are … Continue reading →

Posted in Conflict Management, Customer Service, Employee Relations, Leadership and Management, Meetings, Sales | Leave a comment

Customer Service Mythbuster #1

Posted on February 7, 2012 by Joyce

However many times you’ve heard, “The customer is always right,” let it go.  The truth is, whether they are or not, it doesn’t matter. What matters most is that people have their say.  People want to be heard.  They want … Continue reading →

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Successful Sales Leaders’ Most Important Qualities

Posted on September 27, 2010 by

What are the most important qualities for successful sales leaders of early stage companies? In no particular order these are the most important qualities for successful leaders of early stage companies: “Whatever it takes” Spirit: When it comes to startups, … Continue reading →

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